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Welcome to The Blue Cross Animal Hospital

Blue Cross is a full-service animal hospital that welcomes dogs and cats for both emergency treatment cases as well as pet patients in need of routine medical, surgical, and dental care. Our five veterinarians have years of experience treating serious conditions and offering routine pet care. Beyond first-rate care, we welcome you as members of our own family, making our clinic calm and comfortable, so you and your pet can look forward to visiting!

We are happy to offer a number of resources that enable you to learn about how to take better care of your pets. Please feel free to browse our site, particularly the informational articles. The best veterinary care for animals is ongoing nutrition and problem prevention, so becoming knowledgeable about preventative pet care is essential to the success of your animal’s health. If you have any questions, call (716) 832-2800, or email us at and we'll promptly get back to you.

Our office is centrally located in WNY. We are in Amherst on Main street, and are very easy to find -- just check out the map below!

Accepting new furry family members since 1939!

Read about our new therapy laser!!

Blue Cross has just purchased a Class IV therapy laser!!

What is it?

It is light energy that accelerates the body's natural healing process through photo-bio-modulation. It is approved by the FDA, and has been used in veterinary medicine for years, as well as in human medicine (it is also widely used by the NHL/NFL/NBA for treatment of injuries).

What would we use it for?
Anywhere there is inflammation or pain. Laser Therapy is effective in treating acute pain, chronic conditions, and post-operative pain. We plan on using it after every surgery (for example, spay and neuter incisions). We also plan on using it for soft tissue pain, orthopedic pain (especially those chronic arthritis patients!), and for wound healing.

Is it safe?
Laser therapy treatment is safe, painless and fast. We must, however, wear protective eye gear while using the laser (as do the animals!), as a direct beam to your eyeball could cause retinal injury.

How long does a treatment take?

It depends on what area we are treating. Something as small and superficial as an ear will take just a couple of minutes, whereas treatments to deeper tissues are administered in 5 to 15 minute treatments.

Does it really work?
Therapy lasers have been studied for years in human and veterinary medicine, and the research supports that it really does work. We would rarely recommend laser as the only treatment for an injury or disease, however adding it into the treatment protocol can only speed up the healing process. In many of our geriatric arthritis patients, they are on all of the pain medications that they can be. We can now try a different modality of pain control with the laser. We have referred many patients in the past to clinics that have laser therapy for pain control, and many of them reported an improvement in mobility and comfort level. For those painful patients, it means the world.

How often does it need to be done?
For some diseases, only once. For more serious issues like a wound/laceration, many treatments will likely be needed. In chronic arthritis pain, we would start by doing many treatments in the beginning and then taper the sessions down to the lowest effective dose (for example, 4 sessions the first week, 3 the second, 2 the third, and so on).

Everyone at Blue Cross is very excited to have this new service to offer! We are anxious to start using it and see the results. If you think that your pet has a condition that would benefit from this service (especially those older patients with chronic pain), please call us to set up an appointment at 832-2800.


Michelle Horton, DVM

Medical Director

We have news about the Lyme Vaccine!!

As dog owners, I'm sure most of you have heard about the increasing prevalence of ticks and Lyme disease in the Western New York region. Until this year, we haven't had to worry too much about ticks. We have typically recommended tick prevention (Bravecto or Activyl) throughout the warmer months of the year.

But now, given the increasing numbers of ticks and Lyme positive dogs we are seeing, we are recommending you prevent the actual infection with a very effective vaccine. It's called Vanguard CR Lyme, and it is over 90% effective at preventing Lyme disease, even if a tick with Lyme is to attach to your dog.

Whenever it is over 40 degrees Fahrenheit outside, ticks are moving around and waiting to attach to a host, and who better than your furry dog. These past couple of winters have been uncharacteristically warm, and that trend may continue. Please protect your dog year-round by getting the new Lyme vaccine here at Blue Cross!

Dogs as young as 8 weeks old can receive the first vaccine, which needs to be boosted 3-4 weeks later.

If your dog has been to Blue Cross within the last 6 months for an exam, we can administer the vaccine during a technician appointment (for only the cost of the vaccine). Before administering any vaccine, we always listen to your pet's heart and lungs, as well as take its temperature. If it's been longer than six months since we've seen your pooch, we will require a full exam prior to administering the vaccine, as we need to make sure your pet's health status hasn't changed.

Please call us with any questions you may have about the vaccine, or to set up your appointment to get your dog protected!


Michelle Horton, DVM

Medical Director


  • "I went today to take my kitty, Cookie to the vet for the first time, and I have to say was the best experience ever!Everyone there was so friendly and compassionate. Everything was explained very well. My little Cookie enjoyed his first time there and wants to say thank you. I'm definitely coming back!!!!!"
  • "They are amazing people!! Extremely friendly, knowledgeable and just overall good people! They discuss treatment options without making you feel pressured into doing something that you are not comfortable with. I cannot thank them enough."
  • "Thank you so much to Dr. Brown and staff for treating Mia with dignity and love and for helping us through the heartbreaking experience of putting our beautiful friend to sleep today. We are so grateful for all of his guidance during this difficult process."
  • "We cannot say enough positive words about the kind staff and knowledgeable doctors at this office. They genuinely care about their clients, both animals and people. They even call to check in after sick appointments."
  • "I am so thankful every day for the staff at Blue Cross. They go out of their way time and again to take the best possible care of both of my dogs. Thank you thank you for how much you care for my family. My dogs mean the world to me."

Featured Articles

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  • Arthritis

    The most common type of arthritis is osteoarthritis which can be due to wear and tear on joints from over use, aging, injury, or from an unstable joint such as which occurs with a ruptured ACL (anterior cruciate ligament) in the knee. The chronic form of this disease is called degenerative joint disease ...

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