Our Careteam

  • Jane
    Hospital Manager

    Jane has been a Practice Manager at the Blue Cross Animal Hospital since 1992. She lives with her husband Brian, and her four-legged kids: Banana, Gunner and Bazinga Victory. Banana is a shadow to Jane and is cuddly. Gunner was adopted from a rescue group when his owner could no longer care for him. He brings stuffed animals to Jane in bed every morning. Bazinga’s middle name is after Brian’s motorcycle.

  • Shannon
    Assistant Manager

    Shannon has been a Veterinary Receptionist at the Blue Cross Animal Hospital since 2004. She shares her home with her Husband Neil, and adorable son Jack, plus four rescued cats; Annabell, Murphy, Noah and Tabitha (pictured).

  • Sam
    Office Manager

    Sam has been a Receptionist at Blue Cross since 2013. She has a BFA in Graphic Design, but discovered she loved working with pets and their people. She’s still creative at home, and also enjoys yoga, going to estate sales and flea markets, and hanging out with her Husband, Jake, and their babes; A mystery mutt named Moose, and two black cats called General “Buddy” Tso (pictured) and Pico De Gato.

  • Michelle
    Lead Veterinary Technician

    Michelle has been a Veterinary Technician at the Blue Cross Animal Hospital since 2005. She graduated from Medaille College with an Associate’s Degree in Veterinary Technology in 2005. Michelle’s dog, Miss Bailey, was adopted from the SPCA when she was 6 months old. She also a cat named Oscar.

  • Cyndi
    Veterinary Receptionist

    Cyndi has been a Veterinary Receptionist at Blue Cross since 2008. She has her MS degree in Anthrozoology and is currently pursuing her doctorate in Clinical Psychology with an interest in Animal-Assisted Therapy. When not at work or in school, Cyndi is spending time with her two daughters, V and Rorie, and furry family; Nefrititi, Ireland, Ebenezer, Salem and Atticus.

  • Victoria
    Veterinary Receptionist

    Vicky Wolcott joined our practice in July 2016. Originally from Perry, NY, she graduated from Niagara University with a BFA in Theatre Performance in 2010 and worked for almost 6 years at the former Macy’s in Williamsville. She is very happy to have found a place to work with so many wonderful pets and people. Her dog Q (pictured) and cats Little Ann and Santino live with her parents and she misses them every day!

  • Lexi
    Veterinary Receptionist

    Lexi has been a Receptionist at Blue Cross since the beginning of 2017, and she has been a great addition to the family! She shares her time with three goofy pups; a boston terrier named Samantha (AKA Pony), a beabull named Jax, and her new mixed breed, Riley! (pictured)

  • Paula
    Veterinary Assistant

    Paula has been a Veterinary Assistant at the Blue Cross Animal Hospital since 2008. Flint, a border collie, has enriched Paula’s family with his bountiful energy and Neewa is a loyal German shepherd that shares a very special bond with Paula. She and her family participate in the Guiding Eyes Program for the Blind as a puppy raiser

  • Shannan
    Veterinary Assistant

    Shannan has been an assitant at BCAH since the fall of 2013 and has had a true passion for animals since she was a little girl! Currently she is working on a degree in Early Childhood Education at Medaille College. When she’s not working she enjoys spending her nights downtown at the arena watching hockey and cheering for her favorite team, the Buffalo Sabres. She has five pets that keep her very busy; three dogs named Maxim, Daisy and Nikki, a cat named Timon, and a bird named Sammy!

  • Maia
    Veterinary Assistant

    Maia has worked at Blue Cross since 2015. She aspires to become a wildlife veterinarian and finds that wild fur babies are in an equal need of health care as our domestic fur babies. When she is not doing work or school related activities, she’s playing fetch with her lovely boy “King Henry The King” or “Uncle Bernie” for short (pictured). She owns two cats but plans on many more. She hopes when her education is complete that she can change the way people see wild animals.